Samsung collects business contact information when buyers submit an RFQ, request a catalog, ask for compliance guidance, or subscribe to sourcing updates. This information may include name, company, email, phone number, target market, product categories, estimated quantities, certification needs, packaging requirements, launch timing, and message content. The information is used to understand the inquiry, prepare a relevant response, coordinate internal review, and keep a record of the sourcing conversation.
Submitted information may be shared with appropriate sales, engineering, documentation, quality, logistics, or service colleagues who need it to respond to the inquiry. We do not ask buyers to submit confidential designs, customer names, or regulated personal data through the general website form. If a project requires sensitive information, the parties should use a separate written agreement and controlled communication channel before exchanging that material.
Website forms may generate operational records such as submission time, page source, and basic technical details needed to protect the service from spam or abuse. Cookies or similar tools may be used to understand general website performance and improve navigation. These tools are not intended to replace direct business discussion, and users can manage cookies through browser settings where supported.
Because appliance sourcing inquiries often involve several departments, a response may reference information submitted by the buyer when discussing engineering scope, compliance files, logistics timing, packaging, sample needs, or service documentation. We use that context to avoid asking the same basic questions repeatedly and to keep the project record coherent. Buyers should tell Samsung if a submission contains information that should be handled under a separate agreement before it is circulated to a wider project team.